On the other hand, Prayag's recent research showed that a hybrid partnership model is appropriate for many buyer scenarios. We feature one such successful partnership model, CLI3L, a joint venture between Client Logic and ITC Infotech, in the “ Best and the Rest” section.
While there has been a lot of excitement on the BPO front, the most significant development on the IT services front is undoubtedly the “recognition” of TCS, Wipro and Infosys as global players. It is not often that a global industry has witnessed a phenomenon such as this – where established players are forced to reorient their operating model in order to remain competitive. While India remains unique among offshore destinations with its many “home-grown” players, we believe that other offshoring destinations may evolve with time, albeit in different ways.
China continues to remain the one other country with the scale and potential to offer serious competition to India as an offshoring destination. China does not have a large number of “home grown” players focusing on the global market, but, like with the Indian BPO industry, it could be an ideal destination for large global companies to set up captive units. We re-examine the potential of China as an offshoring destination in the section “In the Eye”.
While on the topic of offshoring becoming mainstream, we have compiled analyst views on trends in offshoring in the section on Bottomline-Topline .
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